The service is great. They answered the phone promptly, took down our information and within five minutes they called us back to let us know Michael was on the way. Michael called shortly afterwards and let us know he had our call and would be here shortly. (it was 6p).
Michael arrived and worked non-stop fixing our door until 1a. He was courteous, informative and very polite.
I would strongly recommend them to anyone!
It's nice to know great service and total follow through still exists!